At AIR1776™ Liberty Edition, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Return Period
You may request a return within 30 days of receiving your order. To qualify for a return, the item must be unused, in its original condition, and returned with its original packaging and included accessories, where applicable.
Some items may not be eligible for return, including products damaged through misuse or unauthorized modification. Your statutory consumer rights remain unaffected.
2. How to Request a Return
To request a return, contact our support team at:
Email: support@air1776libertyedition.com
Please include:
-
Your order number.
-
The reason for your return.
-
Clear photographs if the product arrived damaged, defective, or incorrect.
Please wait for return instructions and confirmation before sending any item back. Returns sent without prior authorization may experience processing delays.
3. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, contact us as soon as possible at support@air1776libertyedition.com. Include your order number and photographs of the item and packaging where possible.
We will review your request and explain the available resolution, which may include a replacement, repair, or refund, subject to applicable law.
4. Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider or financial institution.
If your refund has not appeared after the processing period advised by your payment provider, please contact us for assistance.
5. Return Shipping Costs
Unless the item is faulty, damaged, incorrect, or otherwise required by applicable law, customers may be responsible for return shipping costs. Original shipping charges may not be refundable where permitted by law.
If your return relates to an error on our part or a defective product, contact us before shipping the item so we can provide appropriate instructions.
6. Exchanges and Replacements
If you need an exchange or replacement, email support@air1776libertyedition.com with your order number and details of the issue. We will review your request and confirm the available options.
7. Cancellations
If you need to cancel an order, contact us as quickly as possible. We cannot guarantee cancellation once an order has been processed or dispatched. If your order has already shipped, our return policy will apply, subject to applicable law.
8. Late or Missing Refunds
If you have been notified that your refund was issued but have not received it, first check your original payment account and contact your bank or payment provider. If the refund remains missing, contact our support team.
9. Consumer Rights
This policy does not limit any mandatory rights or remedies available to consumers under the laws applicable to their purchase. Where local law provides additional protections, those protections will apply.
10. Contact Us
If you have questions about returns, refunds, exchanges, or cancellations, please contact us:
AIR1776™ Liberty Edition
Email: support@air1776libertyedition.com
Website: air1776libertyedition.com
We appreciate your trust in AIR1776™ Liberty Edition and will do our best to assist with your request.